Refund policy
Effective date: 01.3.2021
All products sold by The Unteachables PTY LTD are digital products delivered electronically.
Due to the immediate access and downloadable nature of digital products, all sales are final. We do not offer returns, exchanges, or refunds for digital purchases under any circumstances, including but not limited to:
- Change of mind
- Accidental purchase
- Incorrect selection
- Failure to read product descriptions
- Lack of compatibility with your device or software
- Download issues caused by user error
Once a purchase is completed, access to the digital files is provided instantly. Because the product cannot be “returned,” we are unable to issue refunds.
We encourage all customers to carefully read the product description and preview information before purchasing. If you have any questions about a resource prior to purchase, please contact us and we are happy to help clarify.
Exceptional Circumstances
If you experience a technical issue that prevents access to your purchase, please contact us. We are committed to ensuring you receive the product you purchased and will assist with access-related issues. This does not constitute grounds for a refund but ensures successful delivery of the product.
By completing your purchase, you acknowledge and agree to this Return & Refund Policy.
